Having Problems with a d-Wise Product or Hosted Computing System?

We're here to help!

Contact Support Team

We are committed to delivering high-quality support that exceeds your expectations.

We are committed to delivering high-quality support that exceeds your expectations.

 

Our customer support team delivers maintenance & support to our community of customers and partners for d-Wise software products, hosted systems, and custom solutions. It is our mission to provide prompt resolution of customer queries and issues.

When logging a support case, please provide the following information to help us provide you with the best assistance:

  • Your Name, Organization and Location
  • Your email, phone number and best time to contact you
  • Software product and version
  • Error messages (and screen capture output if available)
  • Brief description of the problem
  • Steps taken to troubleshoot thus far
  • Priority of the issue