Systems Implementation

Systems Implementation

d-Wise’s core strength lies in the ability to provide design and development expertise that guarantees the right technology and processes are implemented to solve unique business challenges. d-Wise takes an iterative approach to integrate disparate systems and allows a fast and robust process for development and feedback.

Many systems implementation projects today involve the integration of purchased, enterprise level software packages. Unless there is a unique competitive advantage, it is simply not cost-effective to develop your own corporate systems.

These projects are complex because they involve so many users, departments, locations and require buy-in from systems development, audit, and computer operations groups to name a few. They also involve many different activities that must be closely coordinated in order to get the software installed and functioning successfully.

One solution is to use a vendor like d-Wise to complete the implementation and integration project. This can often be very cost effective, and becomes even more so when you and your organization are an effective and involved partner in the project.

Systems Integration

Systems Integration

One of the factors that makes implementing and installing corporate software so complex is the need for customizing and interfacing with other systems. It is always preferable to use the software without modification, and most enterprise software packages have parameters that can be adjusted to customize, at least to some extent, the application for your particular organization.

However, if there are some features that the product does not have that your organization simply must have, the project will become significantly more complicated. Another area of customization that usually must be done is to interface the new system with other systems within the organization.

Most enterprise software solutions are chosen with the objective that today’s work will become more automated, and that both work quality and work quantity can increase with the use of the new system. This means that in addition to installing, customizing, and testing new software, it is necessary to redesign core processes and procedures.

This also means that workers will need to be trained in the use of the system and the new ways of doing business with that system.

Considering all of the possible activities that may need to be done when installing and integrating a new enterprise software product, how do you make sure that you have haven’t overlooked any key activities? d-Wise can help with a proven methodology!

Our Methodology

d-Wise Methodology

d-Wise technology consultants have been implementing and integrating solutions in the Life Science and Healthcare markets for over 10 years and have developed a repeatable methodology that ensures success and regulatory compliance. With our demonstrated expertise in clinical systems and standards we can often recommend improvements to an existing process.

Standard Implementation Phases – All d-wise projects go through a lifecycle beginning with defining how the new software will be used in your organization (requirements) through the end point of the project – a successful and effective implementation.

Our process involves six implementation lifecycle phases.

1. Business Requirement and Proposed Solution

This is the phase where your business requirements are finalized, the software package is learned, and a solution using the package is defined to meet the business requirements.

2. High Level Design (Functional Specifications)

The planned solution is further clarified by functionally specifying how the system will operate.

3. Detailed Design (Design Specifications)

In this phase detailed design specifications are developed (e.g., table values are defined, specifications as to exactly how reports will look and work are developed, etc.).

4. System Configuration, Customization and Development

The system is “programmed” by setting up its parameters and tables with the values defined in the phases above. Interfaces, data conversion and customized programming are also performed in this phase. Quality assurance (systems and user testing) is also accomplished at this time.

5. System Implementation

In this phase the system is implemented and operations are converted to the new system.

6. System Support and Maintenance

This is the post-implementation phase where the system is turned over to the normal support and maintenance process.

Within each of the above phases it is important to define specifically each of the following activities User Requirements, Systems Environment, Training and Communication, Security and Business Process Reengineering and Interfaces.

These are the possible areas of project activity you may need to plan for in your project. These areas are categories of activities that are found on most systems implementation projects such as: testing, training and communications, and interfacing to and from other systems, etc. Not all of these categories may be applicable to your implementation project (e.g., It is possible that no interfaces with other systems are required), but it is important to consider each activity area carefully before deciding that it is not applicable.